Who Receives the Ballot Email

Every home gets one vote. Ballot delivery decides who receives the email carrying that vote.

The two choices

• Send to one owner per home — One email per home, addressed to the primary contact. If no primary has been designated, the first owner added to that home receives it
• Send to every owner on the home — Every owner on file for that home receives the same ballot email

One vote either way

The voting link is single-use and belongs to the home, not the person. Whoever opens it first casts the home's vote. Anyone who clicks it afterward sees that the ballot has already been submitted, and there is no way for a home to vote twice.

This is why sending to every owner is safe. It changes how many people receive the ballot; it does not change how many votes exist.

Why send to everyone

With one recipient per home, that home has a single point of failure. A stale address, a spam filter, or an owner who is away means the home cannot vote at all. Across a large association, a handful of those can be the difference between reaching quorum and having to run the election again.

Sending to every owner gives each home a second chance to be reached. It also removes a decision the board would otherwise be making on a household's behalf — which co-owner votes is for the household to settle, not the association.

What it costs

Homes with more than one owner receive more than one email, so this uses more of your monthly sending allowance. The launch screen shows the email count before you commit, and blocks the launch if your plan will not cover it.

When one recipient is correct

Some governing documents name an owner of record who holds the vote for a property. If yours does, send to one owner per home and designate that person as the primary contact on the unit.