Recording an Offline Payment
Not every homeowner pays online. Use this page to log a payment you received by check, cash, or another offline method — it gets applied to that unit's open charges just as if they'd paid through the portal, and the homeowner gets a receipt email.
Selecting a unit and charges
Pick the unit that made the payment. Its open charges will appear under Apply to — check the one(s) this payment covers. If a single check covers more than one month or charge, you can check several at once; the amount is split across them automatically, oldest first.
Amount and method
Enter the Amount received and choose the Method — check, cash, or other. A Reference note (like a check number) is optional but helpful for your own records.
Proof of payment
You can optionally attach a photo or scan of the check as Proof of payment, kept with the record for future reference.
What happens next
Once recorded, the charge(s) update to Paid or Partial depending on the amount, the payment appears in the unit's ledger, and the homeowner receives a receipt email listing everything the payment covered.