Community Inbox

One board email address. Every reply on file.

Owners write to board@yourhoa.org. The whole board sees it, anyone can answer from their own email, and the conversation stays with the association when volunteers change.

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Included on Starter ($5/month) and up · Works with Gmail and Outlook

Community Inbox · board@mapleridgehoa.org

Waiting 2 Open 5 Closed

Pool gate won't latchJ. Alvarez · 10 min agoUnit 14

Question about the new fence ruleM. Chen · 2 h agoUnit 22

Re: Paint color approvalAnswered by Treasurer · yesterdayUnit 7 · ARC

Owner email shouldn't live in one person's Gmail

When the president changes, so does the address owners write to, and every past conversation leaves with the old one.

Personal inboxes and forwards

Owners email whichever board member they know
Two people answer, or nobody does
Board members' personal addresses are exposed
The history goes with them when they leave

A Community Inbox

One address on every notice, website and welcome letter
Everyone sees who answered and what's still waiting
Replies go out as the board, signed by the board
Every conversation stays with the association

What the Community Inbox does

One address for the board

board@yourhoa.org on your own domain, or a free address on ours. Owners write to one place, not to whoever they remember.

Reply from your own email

Board members answer from Gmail, Outlook or the app. The reply goes out from the board's address, never from a personal one.

The whole team sees it

Everyone on the team sees each conversation and who answered, so two people don't reply and nobody is left waiting.

Linked to the unit

Each email is matched to the owner and their unit, with any open violation or architectural request one click away.

Straight onto the agenda

An owner raised something the board should discuss? Add the email to the next meeting agenda in one click.

Repairs become work orders

A broken gate or a leak becomes a work order, linked both ways, so you can track it to done.

Owners see it in the portal

Owners can read and continue their conversations in the Member Portal and the app, as well as by email.

Kept with the association

Every conversation stays with the organization. A new board member signs in and sees the whole history.

How a conversation flows

An owner writes to the boardBy email, or from the Member Portal or the app. Formtabulous matches the sender to their unit.

The team gets a copyEach board member on the team receives it in their own inbox, and it shows as waiting until someone answers.

Anyone repliesFrom their own email, Formtabulous or the app. The owner sees a reply from the board's address.

It's on file, and it can lead somewhereAdd it to a meeting agenda, open a work order, or link it to a violation or ARC request.

Pool gate won't latch

Unit 14 · J. AlvarezOpen violation: none

Hi, the pool gate isn't closing on its own again. Kids can get in after hours.

Thanks for flagging this. We've booked the fence company for Thursday. The Board of Directors

Work order created Added to Nov 18 agenda

Community Inbox questions

A shared email address, like board@yourhoa.org, that a whole team answers together. Every message is stored once, with the conversation history, and replies go out from the shared address instead of from personal email.

No. Each team member gets the owner's email in their own inbox and can simply reply. The reply is sent from the board address and filed in the conversation. They can also reply from Formtabulous or the app.

Yes. Use an address on your own domain, or take a free address on a Formtabulous domain if your association doesn't have one.

Starter ($5/month) and Pro include one inbox address. Team includes up to five. The free plan does not include an inbox address.

No. Any organization can use it: nonprofits, clubs and community groups. HOAs get extra links to units, violations, architectural requests, meetings and work orders.

Formtabulous for self-managed HOAs